Forward

Shiji Review Pro, the guest experience management software company, has recently published its Guest Experience Benchmark for the second quarter of 2023. The Benchmark is based on 3 million hotel reviews and 9 million review comments from 9,500 hotels in the Asia Pacific region, Europe, Latin American and the Caribbean, the Middle East, Africa, and North America. Additionally, the report offers…

Will winter become the new summer in travel?

administrador9 de September de 2022

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Weather has a big influence on tourism, in fact for many countries it is tourism. But with record-breaking temperatures in Europe this summer related to global warming, the travel industry should get ready for big changes in terms of when and where visitors want to travel. Will they rather go on holidays in winter, or will they choose places where…

The era of intuition is over: how destinations are using big data to make informed decisions

administrador23 de August de 2022

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Carlos Cendra, Sales & Marketing Director at Mabrian Tell us about Mabrian? Mabrian is a travel intelligence company specialized in cross-analysing big data from multiple sources in order to identify and predict tourism trends. To do so, we combine big data analysis and artificial intelligence (AI) techniques with our deep knowledge of the tourism sector. Our offering is a data…

The secret behind the success of a luxury travel destination

administrador5 de August de 2022

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Guy Antognelli has been the Director of the Monaco Government Tourist and Convention Authority for more than three years, but his experience in the travel and tourism industry dates back to 2011. Representing one of Europe’s most popular luxury destinations, he will be joining one of the panels at Forward_MAD on October 6th in Madrid. This interview is a little…

The Dollar to Euro parity will drive travel to countries using the Euro

administrador2 de August de 2022

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Devaluation of one’s own currency is one of the traditional ways for governments to support their economies: exports grow as it is cheaper to buy products from the country, imports slow down as it is more expensive for their citizens to buy goods from abroad. It also has a positive impact on tourism figures as it is more affordable to…

Carbon Offsetting made easier

administrador21 de July de 2022

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ClimaTrade was founded in 2017. Headquartered in Valencia (Spain), it helps companies fulfil its carbon offsetting commitments through blockchain-based solutions. It currently has 500 companies registered and over 2,700 final users. Altogether, it has helped to compensate 3 million CO2 tonnes and offers 60 different offsetting projects in 20 countries. Francisco Benedito, co-founder and CEO at ClimateTrade, tells us about…

Visit Monaco, Wow Concept Store and Seera Group to attend Forward_MAD

administrador20 de July de 2022

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Speakers from Hotelverse, The Thompson Madrid and ClimateTrade will also participate at the conference. Forward_MAD will be a carbon-neutral event and will finance a reforestation or renewable energy project to offset its CO2 footprin. The conference will be held at the Círculo de Bellas Artes in Madrid and will include events at The Thompson Madrid and the Thyssen-Bornemisza Museum. Madrid,…

Reality check: are flight cancellations and delays affecting net travel bookings?

administrador19 de July de 2022

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In the last weeks, flight cancellations and delays due to strikes and lack of staff, not only at airlines, but also at airports, have been affecting passengers in Europe and North America. Airports are even asking airlines to reduce their flight schedule, as they can’t cope with the volume of travellers expected to fly this summer. Though the situation is…

How Mastercard supports the travel industry

administrador14 de July de 2022

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Mastercard provides consumer and businesses with payment products and infrastructure to complete their financial transactions. In 2020, it launched the Mastercard Economics Institute to analyse macroeconomic information through the lens of the consumer. Natalia Lechmanova is Senior Economist at this research organization, and recently at Forward_Travel we interviewed her to learn about the latest trends in travel. 1. Tourism…

“Forwarders” now have a proper luxury newsletter

administrador9 de June de 2022

FORWARD MAD 22 Luxury tourism

As a way to keep our “Forwarders” posted on luxury travel, we at Forward_ have decided to launch our own newsletter. Every week, we will distribute a selection of the best media articles about current and future trends, new developments and key players in the high-end tourism segment. So if you want to keep up-to-date about Forward_MAD and also about…

Hotels around the world improve their Global Review Index

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